Monday 22 November 2010

The Impact of Occupation on Charitable Giving

We have just finished a fascinating piece of work. Using Touchpoints we investigated if occupation has an impact on charitable giving. Guess what? It does. Employees in the public sector give significantly more than those in the private sector. And they give to specific causes.

Using the figures that George Osborne produced as part of the CSR we were able to quantify the potential loss to the sector overall, and then follow it up with bespoke work for our clients. For example, one was concerned about a capital appeal in the West Midlands, and we were able to quantify the potential loss in total public donations over the next year.

We followed this piece of work up with a joint quantitative online survey, with one of our creative partner agencies, WPN.

The objective was to probe issues thrown up by the Touchpoints work. The results really surprised us. Only some 5% of public sector employees are likely to lose their jobs in the next 3 years, but the fear in the sector is very widespread. 48% of public sector employees told us that they were planning on giving less to charities.

Now this may be a short-lived phenomenon. We have seen very poor response rates in October both before and after the CSR, and those have now recovered in November. It may equally rear its head again in the new year when redundancies and VAT rises really bite.

Either way we suspect the impact of occupation will be felt further than in just the charity sector, and it’s a theme we will continue to investigate.

More anon …

Mike Colling, Managing Director

Wednesday 10 November 2010

The Future of Print Media

I spent Monday afternoon with a new industry group: Print Power. As one might gather from their name they have been formed from leading print companies (Associated, News International, NPA, PPA etc) to promote print as a united medium.

They asked me to represent the media buying industry, and speak on the subject “What does print have to do to earn a crust in a modern media world”.

This came hard on the heels of a request two weeks ago to appear on a Thinkbox programme and speak to the future of TV advertising.

The contrast between the future prospects for the two media channels was shocking. The death of both TV and press has been banded about by industry pundits for at least ten years. Normally these arguments are ill constructed and based on short term share loss to new channels. Over the longer term most channels (and cinema is a great example) reinvent themselves and recover both consumer audience share and revenues.

And that would appear to be the case with TV. With the launch of YouView, Google TV, IP enabled sets from Sony and Samsung, and a host of other initiatives TV is reinventing itself. We will see more change in the next 30 months than I have seen in my last 30 years in media. In fact I think the future of TV deserves a blog of its own!

But the future for print media is, for the moment at least, bleak. In the last 13 years the total print share of advertising revenue has fallen from more than 60% to 40%. And I see no new innovation coming over the horizon. The last major print jump forward was the Apple Mac in 1984 - revolutionising editorial and seeing the number of magazines leap from hundreds to tens of thousands. Print is suffering in reach- only 46% of us read daily; and in dwell times: we read for less than 3 hours a week. And ask consumers which media channel they wouldn’t live without and it's all screens, TV, computer, phone. Paper doesn’t get a mention.

Print at the moment feels like an aging sports team. They performed well once, but they are getting older. Competitors are younger and train harder. They should take a leaf from TV’s book: reinvention, but with consumer benefits remaining at the core. Print Power is maybe the first step in that, but it will be a long journey.

Mike Colling
Managing Director

Monday 8 November 2010

The Key Messages from mediaPro 2010

Despite the best efforts of London Underground, this year’s mediaPro 2010 at London’s Olympia was a great success. The two day exhibition included a talk from our very own MD Mike Colling on how integrated planning helped the RSPCA quadruple response, double ROI and recruit new donors. However, the main aim for the mc&c team in attendance was to seek out new ideas and innovations. Our objective - to help give our clients the cutting edge for the year to come and continue mc&c’s approach of placing innovation and new thinking at the heart of our business.

Indeed, as ever in media, new ideas and thinking were not in short supply during the two days. The challenge in fact was to cut through the noise and find the key messages that really will stand the test of time to ensure our media approach is business effective not just a pretty PowerPoint slide.

So, here are the team’s two day highlights:-

Day 1: Tim Brooks MD of Guardian News & Media put it bluntly when he predicted that print media will most likely not exist post 2025. Lovers of the press fear not. As Brooks stated, the biggest growth area for the Guardian is mobile readers, despite their small share of total audience at present. The trends all point upwards for in this technology, with a world of smart phone dominance and mobile online interaction surely not that far off. The challenge for advertisers is to recognise how audience engagement changes with this medium and how best to make advertising effective on this platform.

The sense of being in the middle of a paradigm shift in business thinking, as the reality of an online world comes to fruition, was further brought home by Peter Fenton, investor and board member of Twitter. Fenton provided a tour de force narrative of the growth of the ‘global village’ represented by the growth in social media and most importantly, the emergence of what he see as the new consumer. This consumer is connected (online), empowered (with numerous social network connections) and impatient when it comes to an online response. While crucially the challenge is to reach out to those who have the greatest influence in this environment and engage them with a comprehensive engagement strategy. The challenge for brands, therefore, is to recognise this new communication environment, where listening to consumers is the key to really engaging them and old top down models are a thing of the past.

Day 2: Surely one of the highlights of the key note speeches, and music to our ears, was Roy Sutherland’s speech on behavioural economics. mc&c has been championing the insight behavioural economics can offer our clients for some time now and we are already converted! The challenge we face is to take this rather abstract thinking and ensure it’s made concrete as a media strategy, put into action and delivers results.

The middle of the day saw the enthusiastic advocacy of content led marketing strategy by Paul Troy of Barclaycard, following the success of the ‘waterslide’ campaign. For Troy this is the future, where consumers come to engage you instead of you constantly reaching out to them – driven by a content idea that naturally lends itself to cross platform delivery.

However, Troy’s questioning of the push advertising model, although compelling and certainly a key development of the last few years, suffers from one key question. What’s the nature of your business? Not all businesses have the budget or the natural flexibility to offer great content. Indeed, these questions were powerfully brought home by Nick Emmel of Dare, who questioned the need by advertisers to always chase the new idea or technology for their campaigns. As Emmel made clear, yes, these innovations can be great and the choice over whelming, but don’t be suckered into thinking that because they exist you have to use them. The key is to look at the media problem and answer the question ‘what’s the best solution?’ This could be the latest online development or it may be using press ads and TV. Choice doesn’t mean choose everything, it means selecting the best channels for your campaign driven by knowledge of what delivers, an insight that mc&c have long held to with our emphasis on data led media strategies that test, analyse and deliver.


And the key message we took away from our two days?

This is an industry built on shifting social trends, technological change and ever changing commercial pressures, where new ideas and innovation are the keys to ensuring our clients get the best use and value out of their media activity. In this sense we work in an industry shaped by change.

However, we are also shaped by continuity. The recent attempts at social revolt in Iran may have been aided by new the new social media of Twitter, but the 1979 revolution was fuelled by speeches recorded on cassette. As Billy Joel sang, “we didn’t start the fire”. Media innovation and change is constant throughout societies across the globe.

Nevertheless, it’s also a commercial environment where you need to be careful not to lose your head. Despite the huge changes over the last 30 years, key values still remain vital for success:

 Understand your business
 Understand your audience and
 Understand what you want to achieve

Innovation and good old fashioned media commonsense are the real skills we as an agency can offer our clients. The world keeps on turning …



Jamie Cregan
Media Planner Buyer